Yes. Our product comes with universal adapters that fit the vast majority of standard UK taps (both male and female threading). If in doubt, send us a photo of your tap and we'll confirm compatibility before you order.

No, provided the included silicone washer is fitted correctly. Each product comes with a high-quality waterproof seal. Installation takes under 30 seconds and requires no tools.

Under 30 seconds. Simply screw the adapter onto your existing tap. No plumber needed, no tools required.

Yes. Our faucet extender is made from solid brass with a multi-layer anti-corrosion, anti-limescale coating — built to last in a wet environment. Particularly well-suited to hard water areas across the UK.

Click "Shop Now" on the product page, choose your option, add to cart, and complete the secure checkout. You'll receive an order confirmation email immediately.

You can amend or cancel your order within 2 hours of placing it by emailing contact@auraxhome.shop. After this window, your order will be in processing and can no longer be changed.

Yes, a confirmation email is sent automatically once your order is placed. A second email with your tracking number will follow when your order ships.

Estimated delivery times:

• United Kingdom: 7–14 business days
• Europe: 10–18 business days

These are estimates and may vary during busy periods.

A tracking number is emailed to you as soon as your order ships. You can track your parcel directly on the carrier's website. If you have any issues, contact us at contact@auraxhome.shop.

Yes, we deliver to all UK addresses including Scotland, Wales, Northern Ireland and the Channel Islands. We also ship across Europe. For other destinations, please contact us.

You have 30 days from the date of delivery to return your product for any reason. The product must be in its original condition. See our full Returns Policy.

Please contact us immediately at contact@auraxhome.shop with a photo or video of the fault. We'll send a replacement or issue a full refund — with no return postage costs to you.

We accept all major credit and debit cards (Visa, Mastercard, American Express), Apple Pay, Google Pay and PayPal. All payments are secured by SSL encryption.

Absolutely. We use Shopify Payments, which is PCI DSS Level 1 certified — the highest security standard for online transactions. Your card details never pass through our servers.

Yes, all prices are displayed in GBP (£) and include any applicable VAT.